Stop losing sleep over 3 AM alerts: the alert says where it broke, then the AI does the first round of troubleshooting and sends the likely cause in a follow-up note, within the plan's monthly AI allowance. On-call wakes up to a lead, not a mystery. Every client gets its own organisation, with status pages and reports under your name.
The MSP plan is $99/mo and includes 10 client organisations. Additional clients are $10 each per month, added and removed as your roster changes. If you bill even $30–50/mo for “website monitoring” as a line item, the margin speaks for itself — and your cost grows with your revenue rather than ahead of it.
No sales calls, no contracts, no annual commitment required. The numbers are on the page, same as everything else. See the plans →
Each client gets a shareable status page or report link covering their sites and nobody else's, with your branding on it. It is the thing you send at the QBR to show the retainer earned its keep, and there is no login to hand out.
When a client's site goes down, the first question is always was it us? A timestamped incident record answers it: whether the host was unreachable, DNS stopped resolving, a certificate expired, or the client's own developer pushed something on a Friday afternoon. It's a neutral, timestamped account you can forward — which means fewer 11pm “what happened?” emails and a lot less blame that isn't yours.
Plenty of MSPs start on Kuma. It's genuinely good software and it's free. But it's a single node: it dies with the server it runs on, it often sits inside the network it's supposed to be watching, and when a client asks why nobody was alerted, there's no vendor behind it. You arguably outgrew it the day you took on your second client. How the two compare →
MSPs have been burned by tool vendors before, so: the first 30 days are free. Set it up on real client sites, send a branded report, see how the alerting behaves on your own roster.
We do ask for a card up front — the MSP plan is our premium tier and it isn't a throwaway signup — but you aren't charged during the trial. If it hasn't earned a place in your stack, cancel before day 30 and that's the end of it.
Card required, not charged for 30 days — cancel before it ends and you pay nothing.